Take a Tayto Tour
Tours Are Conducted At The Following Times:
Monday to Thursday 10.30 am & 1.30 pm Friday 10.30 am only
Closed public holidays e.g. Christmas, Easter, May Day Bank Holiday and 12th July etc.
Visitors will get the opportunity to experience the full magic of Tayto, will get to see how our fantastic crisps and snacks are made and even meet Mr Tayto our brand mascot.
In the following steps of the online tour booking request, you will be soon be able to view the calendar to get an accurate account of which dates and times are available.
Please note this is not a "confirmed" booking it is only a request, if the booking is successful a confirmation e-mail will follow with a confirmation number.
Payment will not be taken until the tour has been confirmed.
From March 2006 there will be a charge for Tayto Tours. The prices are:
£6 Students / Senior Citizens
£5 Children (age 5-16) (N.B. You must have 1 adult for every 15 children)
Every group of 15 children 1 adult goes free.
These prices apply to all members of the tour party, including group leaders. Each person will receive a complimentary 6 pack of crisps at the end of the tour (flavours will be subject to availability on the day).
About The Tour
We welcome visitors to our factory and can accommodate up to 45 visitors per session. All children have to be 5 years of age or older and we cannot admit children under 5 years of age. The tour is suitable for people in good health but is not suitable for those who have difficulty managing stairs. The tour lasts for approximately one hour 30 minutes and visitors should expect to be walking for around one hour. While you are on our premises your safety and well being is our number one priority and as such visitors are required to wear sensible shoes and we do not allow people to wear open toed sandals or high heels in our factory.
Visitors will be asked to remove all jewelry before arriving at the Tayto Castle and personal belongings may not to be taken into the factory. Cameras and mobile phones are not allowed. You will be asked to remove all items during your safety briefing and these will be locked away for safety.
At the end of the tour visitors are welcome to purchase merchandise from our gift shop. Should you wish to pre-order any items this can be arranged by contacting us beforehand.
The tours are operated on a pre booking system via our website or by telephone. We allocate tour bookings on a first come first served basis. If you arrive without having made a booking we cannot guarantee that it will be possible to visit our factory and would recommend that all visitors pre book their visit.
Please note that Tayto Castle is a modern and fully operational factory and Tayto reserve the right to cancel tours at any time. In the unlikely event of a tour being cancelled we will endeavour to contact you with as much advance notice as possible.
Should you wish to cancel a tour, we request that you give us notice at least 5 working days in advance of your tour date to ensure a refund on your payment.
On The Day
We ask for prompt arrival at the time indicated to you when booking. Whilst we will make every effort to accommodate visitors who arrive late this is not always possible. We would recommend that in the unlikely event that visitors are late they let Tayto know of their new estimated arrival time as soon as possible and we will advise what to do accordingly.
We regret that we do not have any catering facilities.
Parking at Tayto Castle is extremely limited and it is recommended that you park on the main street in Tandragee and enter via green gate behind the War Memorial.
Additional Terms and Conditions
As a fully operational factory and food manufacturer we operate strict health and safety procedures. All visitors will receive a comprehensive safety briefing upon arrival. All policies and procedures must be adhered to. Any persons refusing to comply will not be allowed into the factory.
- All persons must wear the protective clothing they are issued with.
- Anyone suffering from a food or nut allergy should inform their tour guide before the tour commences.
- If essential medication (i.e. an inhaler) is to be carried at all times, please make it known to a tour guide who will ensure that it is available if needed.
- Smoking is not permitted anywhere within the factory.
- Pets or Animals of any nature are prohibited within Tayto.
We reserve the right; at our absolute discretion, to refuse entry onto or to remove from the premises anyone to whom it appears to us - may compromise the quality and safety of our products and premises. May put the safety or enjoyment of others at risk. Displays threatening and/or abusive behaviour or in anyway behaves in a manner which may provoke a breach of the peace or affect enjoyment, safety and well-being of others. May be under the influence of alcohol or drugs.
All prices given are in £ Sterling. All prices quoted are subject to change at the discretion of Tayto (NI) Ltd. Once your booking is confirmed the price stated on your written confirmation will not change. 50% deposit is required within 14 days of the booking, if paying by cheque please make cheques payable to Tayto Tours.
Any bookings made will only be valid for the day stated on you confirmation. Should a booking need to be amended contact the tours department and every effort will be made to accommodate the amendment, subject to existing bookings.
Due to the nature of our business we reserve the right to cancel tours at any time. In the unlikely event of a tour being cancelled we will endeavour to give as much notice as possible and refund any monies paid in advance.
We will endeavour to ensure that the Tayto factory is in operation during the times of tours. However, we reserve the right to close the factory with or without notice, whether for safety reasons or otherwise. In such eventuality Tayto may refund the price of admission. We are not responsible for any other expenses incurred (. e.g. travel) in respect of the tour being cancelled or closure of the factory.
Other then liability for death or personal injury resulting from Tayto’s negligence, Tayto, its employees and any associates shall not be liable for any loss or damage, however it may arise.
These terms set out the basis on which you can purchase tickets for your visit to Tayto (NI) Ltd. Once your tickets have been purchased, the booking is non-refundable. By purchasing tickets for a Tayto Factory Tour you acknowledge that you have read and understood and agree to be bound by these terms and conditions.